Exchange & Return Shipping

• Exchange Shipping

We just replace items if they are defective or damaged. If you require exchanging it for the same item, send us an email at sales@hiffey.com and send your item to: Shaheed-e-Millat Road, Karachi Postel code - 67000.
Contact : 021-34948070
Text us on WhatsApp :+923305071733

• Return Shipping

To change or return your product, you should mail your product to: Shaheed-e-Millat, Karachi PK 67000.

You’ll be liable for paying for your own shipping charges for returning your item. Shipping costs are non-refundable. If you get a refund, the cost of return shipping will be deducted from your refund.

Relying on where you live, the time it might take for your exchanged product to reach you, may differ.

About Package :

In order to protect your privacy, we guarantee to send your products in a safe condition. The product will be packed with a bubble warap 4x & then hiffey flyer plastic envelope to avoid damage during transportation

* We don't mention products name on parcel due to protect your privacy

About Packaging :

Hiffey Parcel Packing Process :

1. Privacy Protection: We ensure your products are sent in a safe condition to protect your privacy.
2. Air Bag/Bubble Wrap: Your products will be packed with care using air bags or bubble wrap sheets.
3. Secure Sealing: We seal the parcel with tape after packing to prevent damage during transportation.
4. Hiffey Flyer/Plastic Envelope: The parcel is further protected with a Hiffey flyer or plastic envelope.
5. Seal Integrity: Please do not accept the parcel if the seal is broken for added security.
6. Product Name Privacy: We do not mention the product name on the parcel to maintain your privacy.
7. Safe Transportation: We take measures to ensure your parcel arrives safely and securely.
8. Privacy Guarantee: Your privacy is our top priority, and we take steps to protect it during packaging.
9. Damage Prevention: Our packaging process is designed to prevent damage to your products.
10. Secure Packaging: We use a combination of air bags, bubble wrap, tape, and plastic envelope for secure packaging.